Smart watches

1.7 million smartwatches recalled over battery issues – SheKnows

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Take a minute to check out your favorite fitness tracker or smartwatch. Fitness tracking company Fitbit announced Wednesday that it is recalling its Fitbit Ionic smartwatches (created by the company in 2017 and produced through 2020), encouraging users to stop using them and allowing them to get refunds for the product.

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According to Fitbit’s statement, the battery of the Ionic smartwatch has been found to overheat under certain circumstances, which poses a risk of second and third degree burns to users.

“After extensive investigation, we have determined that in very limited instances, the Ionic smartwatch battery may overheat, posing a burn hazard,” according to Fitbit. “Your safety is always our top priority, and we are taking this step out of caution. We are offering a refund to Fitbit Ionic customers.

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Fitbit Ionic smartwatches were produced between 2017 and 2020.

If you’re not sure if your FitBit is a Fitbit Ionic, the brand says particular watches can be identified by their three buttons, colored LCD screen, and model number FB503 on the back.

As reported by NPR, there have been 115 incidents in the United States and another 59 internationally with the batteries, including 78 reports of burns in the United States (two cases of third-degree burns and four of burns in the second degree) and 40 other burns. internationally.

For those with a Fitbit Ionic, the company says they should stop using it immediately.

“We stopped producing Ionic in 2020 and are not offering replacement Ionic devices as part of this recall,” Fitbit added in its recall decision FAQ. “For more information on how to receive a refund, visit our refund registration page. After initiating the refund process, you will also receive information on how to access a special discount on certain devices, Fitbit bands and services, if available in your area, for a limited time.

The recall is limited only to Fitbit’s Ionic range and not their other trackers or smartwatches, according to the brand.

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